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Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact customer service

I haven't received a confirmation of my order. What should I do?

Once you have reached our thank-you page after finishing your payment and have received an order number, your order is definitive. Even if you haven't received an order confirmation per email, but your payment was successful, your order is definitive. Do you have doubts about whether your order succeeded or do you want to receive the order confirmation? Contact our customer service before you place a new order.

Transparent prices

No hidden costs and clear indication of the original ticket price

Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.