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Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact customer service

Why is there someone else's name on my ticket?

The name on your tickets is the name we used to purchase the tickets at the event organiser. These details must remain on the ticket to guarantee its validity. Every ticket has a unique bar code that is scanned at the entrance and grants you admission to the event. We use a large and reliable network of suppliers to purchase tickets.

Transparent prices

No hidden costs and clear indication of the original ticket price

Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.