Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact Apoio ao cliente

I want to change my order, is that possible?

It is possible to change the delivery address for your tickets, as long as they have not yet been sent. If you would like to change your details, please contact our customer service department. We prefer to receive address changes by email to prevent spelling mistakes. 

Changing the order itself (to another event or date, for example) is only possible in consultation with our customer service department. If you would like to change your order, please contact our customer service department.