Frequently Asked Questions

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Can I track the delivery of my tickets?

 If your tickets are sent by UPS, you will receive a tracking code by e-mail with which you can track your tickets on the UPS website. If you need specific information about the delivery or if you still haven't received your tickets three days after confirmation of them having been sent, send an e-mail to the customer service department (info@onlineticketsshop.com). We will then look into the matter for you.