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Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact Customer service

When will I receive my ticket?

The tickets are usually sent to you as soon as possible. Sometimes the issuing of the tickets is delayed by the event organiser - which is often the case with sports events - which means it may take  a bit longer before we can send you your tickets. We will inform you about this in your order confirmation. We aim to deliver the tickets at least two weeks before the event.

Transparent prices

No hidden costs and clear indication of the original ticket price

Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.