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Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact customer service

Can I track the delivery of my tickets?

If your tickets are sent by UPS, you will receive a tracking code by e-mail with which you can track your tickets on the UPS website. If you need specific information about the delivery or if you still haven't received your tickets three days after confirmation of them having been sent, send an e-mail to the customer service department (info@onlineticketsshop.com). We will then look into the matter for you.

Transparent prices

No hidden costs and clear indication of the original ticket price

Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.