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Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact customer service

I cannot log in, what should I do?

When you place an order, Onlineticketshop automatically creates an account for you. You will receive an email with a link to set your personal password. Have you missed that email? Don't worry, you can request for the link again here. Did you make an unfortunate spelling mistake in the email address and is that the reason that you are not able to log in, or is there any other problem? Please contact us.

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Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.