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Frequently Asked Questions

The answers to all your questions. Didn't find what you were looking for? Contact customer service

What happens when an event is rescheduled?

When an event is rescheduled, you will receive an email from us with information about the changes. If you are unable to attend on the new date, we will ask you to let us know, so that we can cancel your order. In many cases, the tickets remain valid for the new date. If this is not the case, you will receive new tickets from us.

Football matches
Match day and times can be changed up until right before the match. We would like to point out that in the case of football matches you purchase a ticket for a specific match of which the match day and starting times are not necessarily fixed. Our advice is to plan your trip and stay well around the match. We will keep you updates as well as possible, but we recommend that you also keep an eye on the club's website for any possible last-minute changes.

Transparent prices

No hidden costs and clear indication of the original ticket price

Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.