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Frequently Asked Questions

The answer to all your questions. Didn't find what you were looking for? Contact Customer Service

What happens if the date of an event is changed?

In most cases, your tickets will remain valid for the new date and you can go to the event then. If that isn't the case, we will contact you and you will receive new tickets. If for any reason you can't go to the event on the new date, we request that you contact our customer services department as soon as possible. The times/dates of football matches can sometimes be changed on short notice. Please be aware that tickets for football matches are valid for a specific match and not a particular date and time. It is advisable to book your journey and any accommodation with sufficient flexibility and to keep an eye on the club website in case of any changes.

Transparent prices

No hidden costs and clear indication of the original ticket price

Guaranteed 'the best' seats

Worldwide available tickets for sold out concerts with the best view

Exceptional service

If tickets are not available, we'll go and look for them for you.